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Returns

We offer a money-back-within-14 day policy. All returned items and their packaging has to undamaged and unused condition. Customers wishing to return products must always first contact our customer service. Returns is at your own expense and make sure to use accurate packaging so the goods arrive safely.

Always contact our customer service before you send us your goods. After we received and approved your return in accordance with the above conditions we will either exchange the returning items or refund your money. It is the responsibility of the customer to arrange and pay for the cost of return shipping and insurance if needed. The shipping back to you for exchanged items will be on our expense.

PDF  Please use this Return Form when sending back your items to us.

 

Return address:
Kr distribution AB/Highlights
Hardemogatan 5
124 67 Bandhagen
Sweden´╗┐´╗┐

Complaints

If any product you ordered is defective upon delivery, or if we accidentally sent you the wrong item, please contact us via telephone or email and we will sort it out as soon as possible. If we are able to replace the items we will send a new package to you, if not we will refund your money. Always contact our customer service via email or telephone before you return an item.

© 2001–2018 Highlights/KR Distribution AB.

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Online since 2003

 


+46-8642 81 90

info@hlstore.com

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  • Shipping from 9 EUR



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